Our products are made with the utmost attention to detail and quailty control. All products are meticulously inspected throughout the build process.
Products can be exchanged if there is a defect in the material or workmanship within 30 days. Items must be returned in new condition and packaged well for the return. Shipping cost and packaging is the customer's responsilbity, if required.
We are not responsible for misuse, neglect or exposure to extremes in temperature or humidity.
Pleases notify us right away if a product was damaged in shipping or an item was lost in the mail.
ENGRAVING - Due to the custom nature of personalized engraving we do not offer refunds after an engraved order has been placed.